Harness your most powerful marketing tool
Since the beginning of time, word of mouth has been the most valued element in a marketers toolbox. These days, your greatest brand advocates are online and we can help you capture their 5-star reviews and remarket them to potential customers.
Why are reviews so important?
Put simply, reviews help you outrank your competition and promote your business. It’s basically FREE advertising!
Here are some other reasons why we are obsessed with reviews:
Attract more customers online
As more customers go online to look for products and services, they often seek out reviews to provide a real, first hand experience. If you don’t have many reviews or they don’t paint a good picture of your business then you will likely miss out on new customers.
Consumers trust recommendations from peers. The more consistent your online reviews are, the better!
Get closer to your existing customers
Online reviews give you the chance to develop a closer relationship with your customers. Not only will you will learn exactly why they choose your business. They will also become your biggest fans. This ensures they will continue to choose your business over the competition.
Build customer loyalty and you might just have an army of lifelong brand advocates!
Learn more about your business
Some online reviews may raise concerns or suggest improvements for your business. This can be a good opportunity to resolve a customer’s problem and improve your business practices. Our review process allows your customers to be heard, understood and most importantly feel supported.
Review sites can be a free source of great business ideas and an amazing way to show your support!
How does it work?
Our local team follow our proven 3-step process:
Step 1: Collect
Your customers will receive a sequence of automated SMS and email invitations to review their experience. We can help you do this in bulk! Your positive reviews are shared to your chosen public platform, such as Google or Facebook in real-time.
Step 2: Engage
Next it’s over to you to respond to your reviews. This shows customers you care about their experiences, builds loyalty and encourages repeat business. It also shows potential customers your passion for providing the best products and services.
Step 3: Boost
Armed with powerful reviews in hand, we help you to promote these to new clients. By using 5-star reviews to target new customers, you will be attracting like-minded people to engage with your business. Now that’s what we call a win-win!
Still wondering if we are a good fit?
If you have ever experienced one (or more) of these scenarios, then we have you covered:
Let's get you some reviews!
Reviews PlanNo lock in contracts!
Setup of your branded review collection system
Google My Business optimisation (normally $500!)
Unlimited review requests via email
Unlimited review requests via SMS
QR code to link directly to your review page
Automatically load reviews on your website
Monthly support and training available
Fire away! Here are some of our common ones:
Our team will reach out once you sign up. They will get to know more about your business and goals and tailor your reviews dashboard to suit your business needs. You will receive a tour of the platform to ensure that you are familiar with the features and functionality. Ongoing monthly support is available to all our customers, so reach out with any questions you may have!
You’ll be setup and ready to go in 24-48 hours.
During your onboarding we’ll discuss the most appropriate platform for your business. It is key to post where your potential customers are spending their time online.
First and foremost, you need to know that bad reviews happen to the best of us. Your positive reviews will far outweigh any negative reviews over time by providing the best service you can. A balanced representation of your business will show that you are serious about delivering excellent customer service.
We sure can! We offer a Google My Business Page optimisation service. Please reach out to find out what’s involved.
Get in touch with the team by emailing firstname.lastname@example.org
We will be sad to see you go though!.